Shared Team Inbox
Manage two-way WhatsApp conversations, agent assignments and customer history without sharing a personal device.
Official Meta Tech Partner
WhatsApp Business Platform for AI Automation and Teams
BotLinkd is an independent business messaging platform built on the official WhatsApp Business Platform Cloud API. Manage two-way conversations, a shared team inbox, AI assistants, approved templates, campaigns, contacts and integrations from one dashboard.
- Meta Embedded Signup
- Human handover controls
- API and webhook access
BotLinkd is independent and is not owned or operated by Meta. It uses the official WhatsApp Business Platform Cloud API. WhatsApp and Meta are trademarks of Meta Platforms, Inc.
AI with Human Control
Use conversation memory, human handover, per-contact AI pause and platform-wide AI pause controls.
Campaigns and Automation
Create approved templates, broadcasts, scheduled messages and automated customer communication workflows.
One Connected Workspace
Manage every WhatsApp customer conversation from one business dashboard
Bring customer chat, team collaboration, AI assistance, approved templates, campaigns, contacts, delivery tracking and integrations into one operational workspace without relying on unofficial QR-login or browser-session tools. Explore the official Cloud API platform.
Complete Business Messaging Platform
More than a chatbot: the tools needed to operate WhatsApp at business scale
BotLinkd combines communication infrastructure, team workflows, automation, AI and developer connectivity in one platform.
Two-Way Customer Chat
Receive and respond to customer messages from a browser-based workspace connected to the official Cloud API.
Multi-Agent Collaboration
Give authorized agents shared visibility, assignment workflows and a consistent customer conversation history.
AI Chatbot with Memory
Use contextual AI assistance trained on approved business information while keeping human escalation available.
AI Pause and Handover
Pause AI for one contact or across the platform, then let a human agent continue with the conversation context.
Templates and Campaigns
Create, manage and use approved message templates for opted-in broadcasts and operational notifications.
Scheduling and Automation
Plan messages, configure auto-replies and connect customer events to repeatable messaging workflows.
Rich Media Support
Support customer communication with PDF files, audio, voice notes, images, video and other available message formats.
Analytics and Delivery Tracking
Monitor message activity, campaign delivery and conversation performance using platform reporting tools.
Contacts and Team Inbox
Organize contacts and keep customer conversations accountable
Import opted-in contacts, keep conversation context available to your team and route chats to the right human agent when assistance is needed.
- Contact organization and audience segmentation
- Shared visibility for sales and support teams
- Human takeover with conversation history
Templates, Campaigns and Scheduling
Send timely, relevant messages through policy-aligned workflows
Build approved templates, personalize messages with contact data, schedule sends and track campaign delivery for customers who have provided the required consent.
- Approved WhatsApp message-template management
- Broadcast campaigns and scheduled messaging
- Dynamic fields and delivery reporting
Explore message templates Explore campaigns Explore scheduling
Contextual AI with Human Oversight
Automate routine assistance without removing human control
Train AI on approved business knowledge, maintain conversation context and let agents pause or take over whenever a customer needs direct support.
- Conversation memory and contextual responses
- Per-contact and platform-wide AI pause
- Human-agent handover with prior chat context
APIs, Webhooks and Integrations
Connect WhatsApp workflows with the systems your business already uses
Use BotLinkd API keys, REST endpoints and webhooks to connect messaging events with CRM, e-commerce, support and operational systems. Supported ready-made integrations help businesses automate common order, notification and customer-service workflows.
How BotLinkd Works
Connect, configure and operate your WhatsApp business messaging
Connect through Meta
Use Meta Embedded Signup to connect an eligible WhatsApp Business Account and phone number through the official onboarding flow.
Configure your workflows
Add team members, organize contacts, prepare approved templates, create automations and configure AI or human-handled conversations.
Manage and measure
Handle chats, run campaigns, monitor delivery and connect business systems through APIs, webhooks and supported integrations.
1,300+
clients served by BotLinkd
Clear platform identity, official connectivity and responsible business messaging
BotLinkd is built for businesses that need long-term WhatsApp communication infrastructure—not unofficial browser automation. The platform combines official Cloud API connectivity with team workflows, automation, integrations and optional AI assistance.
Official Meta Tech Partner
Publicly stated partner classification and Meta Business identity.
Official Cloud API
No QR login, WhatsApp Web scraping or reverse-engineered messaging sessions.
Independent Platform
BotLinkd is not owned or operated by Meta.
Frequently Asked Questions
Understand the platform before you connect
BotLinkd is a business messaging platform built on the official WhatsApp Business Platform Cloud API. It gives businesses one dashboard for two-way customer chat, multi-agent collaboration, AI automation, message templates, campaigns, scheduled messaging, contact management, analytics, API keys, webhooks and integrations.
BotLinkd is an independent business messaging platform and an Official Meta Tech Partner. Our platform integrates with the official WhatsApp Business Platform Cloud API, allowing eligible businesses to use WhatsApp for customer communication through Meta-approved technology.
Yes. BotLinkd provides a multi-agent shared inbox where authorized team members can view, assign and reply to customer conversations from one connected WhatsApp Business number.
BotLinkd can use AI conversation memory to answer supported customer questions and preserve context. Teams can hand a conversation to a human agent, pause AI for an individual contact, or pause AI across the platform when direct human control is required.
BotLinkd supports business messaging with text, approved templates, images, video, PDF documents, audio and voice notes, subject to the capabilities and policies of the official WhatsApp Business Platform.
Yes. You can organize opted-in contacts, use approved WhatsApp message templates, create broadcast campaigns and schedule messages. Businesses remain responsible for consent, message quality and compliance with Meta and WhatsApp policies.
Yes. BotLinkd provides API keys, REST API access and webhooks for connecting WhatsApp workflows with CRM, e-commerce and other business systems. Ready-made integrations are also available for supported platforms.
BotLinkd uses Meta Embedded Signup to guide eligible businesses through connecting their WhatsApp Business Account and phone number. Completion time depends on account access, business verification and phone-number readiness.
Build a more connected WhatsApp customer experience with BotLinkd
Compare plans, create your account or discuss a higher-volume business messaging requirement with the BotLinkd team.